Testimonials

Apex Duct & Chimney Cleaning,
I am writing to express my complete satisfaction with your company, Apex Duct And Chimney Cleaning. I chose Apex after speaking with other duct cleaning services as well as the Better Business Bureau. Your representative, Michael, did a wonderful job explaining the three step process used in cleaning the ducts and patiently answered all my questions. There was no pressure to schedule an appointment, only information offered. I felt the air pressure technique would be the most effective method and the qualifications of your company Michael listed gave me the most assurance. The ducts in my home were also cleaned by your serviceman, Michael. Michael arrived promptly, after a phone call informing me he was on his way to my home. He was courteous, neat, thorough and, again, patiently answered my questions. He also graciously accepted the curiosity of my two year old son! I was pleased with the service and felt I had made the correct decision in choosing Apex. I will definitely use your company again when the need arises.

Michelle

Apex,
I am writing to let you know how pleased I am with the services rendered to my home by Apex duct and chimney cleaning. From the beginning with my call to Apex Duct And Chimney Cleaning that was answered by Michael who also serviced my home. At first I did not have any confidence that this service would or could do much to improve the air quality of my home as well as have a positive affect on my chronic asthma. Yet my allergist continued to recommend cleaning of the ducts. Hence the call to your company, which had an ad on line. Michael was able to answer all my questions and I had many. I also appreciate that he shared with me his own personal experience. It was during our conversation that I made up my mind to set a date for servicing. It was the same week with Michael. I was amazed at many of Michael's findings. One of which that had great significance to my health was a register that was not connected to the duct system and was allowing the attic insulation to freely blow into our home. This explained the layer of daily dust that accumulated in the kitchen. Then Michael discovered the duct above the refrigerator was blowing on the coils. This would lead to it being sealed. Another return date was set. Michael returned and found 2 to 4 inches of cat hair that accumulated since 1994 below the furnace. By the time Michael had left I was stunned at all he found. One interesting note, Michael mentioned that many people have commented on being able to sleep more restfully after the service. I slept for 12 hours that very night and my normal night is restless and less than 6 hours. I also appreciate that my entire home smells fresh and not perfumed as Michael had assured me.

In closing thank you for your fine services and for being an excellent educator.

David

Mike,
I just want to say that we had great service from your company. Yesterday I had my dryer serviced and it ended up that a fuse had blown. The service man told me that we should have our dryer vent cleaned as soon a possible. I called and talked to Michael. He was so very nice and helpful in getting an appointment set up for me. He said they had a cancellation for the next day. I had a lunch date, so was going to be busy between 11:30 and 2:00. He said he was sure we could work around that and that someone would be calling me at 7:30 am the next day to tell me if they could. Sure enough, I got a call. You came out and got my dryer vent cleaned out. You were so nice and did such a great job. You even put everything back the way it was and were so careful to make sure they didn't damage anything. I was so impressed with you and your work. You're a really really nice young man.

Linda

Apex duct and chimney,
My wife and I had our air ducts cleaned today by the most wonderful young man we have ever met. He did such a great job and explained what he was doing as the job progressed. We are very glad that we choose Apex Duct And Chimney Cleaning to do the job. We will be having them do our chimney soon ..and will certainly be referring them to our friends and family.

Jeff

Apex,
All I have to say is "WOW" what a difference! My family has been healthier and breathing better ever since I had my air ducts cleaned. The technicians were very knowledgeable and professional and did a excellent job! Ill be calling you for all my chimney and air duct needs!

Tina

Mike,
We were very pleased with your work. Very professional and polite. I think you should give lessons to other companies on how to communicate with their customers. Thanks for a great job.

Paul

Apex duct & chimney cleaning,
Michael did a great job. Your company has the best technicians I've ever had in my home. He was courteous, professional and used drop cloths to protect my new hardwood floors. I'll be telling my friends how good you are.

Steve

Apex,
I just wanted to take a minute to express how impressed my wife and I were with the tech that came out and cleaned our ducts. I have never had this service performed before and Michael took the time to help us make up our minds and to feel that we were getting a true value for the service. I felt very comfortable with him in our house and they did an outstanding job. He respected my home as if it was his. I know that your company has been in business for many years and comes highly recommended but for me it was the tech that made the difference. I will always recommend your company because of Michael.

Jim

Michael,
Cannot say enough about how wonderful and courteous you were. You're a fine representative for Apex. You're very knowledgeable and did a great job. We will be recommending Apex duct and chimney cleaning to our friends.

Joy

Michael,
You did a beautiful job. You were really experienced and I was so impressed. What a worker! Thank you for the excellent service.

Barbara

Michael was an outstanding worker and very professional. I haven't seen that kind of work in a long time. I was impressed by the uniform and by the clean truck, and I especially liked how Dan spelled everything out for us. He was amazing and you are welcome to use us as a reference.

Alan

Apex Duct And Chimney Cleaning, We thought Michael did a fantastic job. Everything was perfect and we really liked how he did the work.

Ron

Apex,
I just wanted to say how professional he was during the course of his duties in our home. He showed respect to not only us, but to our property as well. Beyond those facts lies something he should be proud of and you should be advised about. Being the front man, this gentleman is Apex Duct And Chimney Cleaning to the clients you obtain through whatever means you employ, and he reflected well on your company. If I didn't know better, I would swear you trained him in public relations to some degree. The alternative is that this man has a natural mentality for customer relations that will continue to serve you well.

We will have no trouble recommending your services in the future to any and all that ask.

Scott

Michael,
Your office scheduled our home for duct cleaning. Having never had the experience previously we had only the slightest notion of what to expect. Not unlike most homeowners, we have been solicited by firms purporting to provide complete duct cleaning service at price points substantially below the price quoted by your office. However, coming from a long-held conviction of caveat emptor, the issues raised by our call to your office convinced us that we should move forward with Apex Duct And Chimney Cleaning.

The purpose of this letter is to let you know how very satisfied we are with the job done. From the moment your truck arrived in our driveway it was obvious what separates Apex Duct And Chimney Cleaning from the competition. We were explained the duct cleaning process and how you would proceed after you made the connections necessary to do the job. And what a job you did! We have never had a service technician in our home whose every move affirmed your commitment to a job done right. How refreshing it is to hear someone say, "It's what our company expects and what the client deserves".

Suffice to say we are very satisfied with our duct cleaning. We have already recommended your firm to others and one is intending to call your office very soon. We just wanted to let you know how very much your efforts and professionalism were appreciated.

Richard

Michael,
Your company is the best! I have just referred 3 of my new clients to you! Merry Christmas!!

Don

Dear Apex Duct & Chimney Cleaning,
Thank you for the wonderful, professional air duct cleaning & chimney sweep performed by your company. We had postponed the project for seven years due to our apprehension and fear of wear and tear on our home and furnishings. We are proud to announce that everything went well and without any damage. You truly have a super service technician in Michael. He performed the job very smoothly and thoroughly in our home. On a scale from 1 to 10, with 10 being the highest, your company deserves at least a 12.

We will have no hesitation recommending your company to anyone who is considering the service.

Clancy

Good Morning,
I had my air ducts cleaned. I just wanted to send a message and let you know how happy I was with your service. Michael was so courteous and helpful. He let me know exactly what he were going to do and gave me updates on how the job was progressing. He were even patient with my curious four-year-old son and let him "help" tape one of the vents, which he was thrilled to do! He instructed me on the size and installation of my furnace filters, and even let me know of a potential issue with one of my furnace fans. I have referred and will continue to refer Apex Duct And Chimney Cleaning to my friends. Thanks again for the great customer service, and a special thank-you to Michael.

Rich

Dear Sir,
We had the ductwork in our home cleaned by Apex Duct And Chimney Cleaning. The following week a message was left on our answering machine by your office, inquiring if the job was done to our satisfaction and asking if we had any questions. I am sorry we were out of town at that time and unable to respond. We requested a time after 12 noon and Michael came about 12:30 PM, which was very good for us. He started to work immediately and did not "diddle daddle". He was very courteous, very efficient and a hard worker. We were very pleased with Michael and the work he did.

If any of our friends inquire, we will recommend Apex Duct And Chimney Cleaning.

Thank you.

Bob


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